SHIPPING/STORE POLICY

WELCOME

Black Star Henna & Apothecary strives to provide you with beautiful and original hand crafted and hand selected jewelry, and cruelty free bath and beauty products. We pride ourselves in connecting Spirit, Art and Fashion for those who live a carefree down to earth lifestyle. We hope that you can find something you love either for yourself, your family or loved ones. Thank you for taking your time shopping with our store. Many Blessings

Ashtyn Nyx, Owner

PAYMENT

We accept American Express, Visa, Mastercard, PayPal, checks and money orders.  We also accept Etsy giftcards

SHIPPING POLICY

We keep some items in stock, but most jewelry is made-to-order; please allow up to  7 days for your item to be made. You will receive a shipping notification with tracking information when your items ship.

We only ship Mondays, Wednesdays and Fridays. All orders made on the weekend are processed and shipped Monday. Orders made before 3 PM on shipping days may be shipped out that day.

All items come wrapped with tissue paper, with an information card or  cards provided for the materials purchased.

REFUNDS

If for some reason you are not happy with your jewelry or art, please contact us and let us know why.  Refunds are available for non-custom work only if items are returned within 15 days after receiving the items. All pieces must be in the same condition as when sent to you. Exchanges are available up to 30 days.  Custom work is generally non refundable; this is decided on a case-by-case basis. REFUNDS NOT AVAILABLE ON BATH & BEAUTY PRODUCTS

Henna

At Black Star Henna & Apothecary we are dedicated in using products that you can trust. We use 100% organic henna powder, lemon juice, sugar and essential oils. In order to achieve the best stain, leave henna on for 3-24 hours, keep away from water within the first 24 hours, and use a moisturizer to maintain the stain. Henna takes up to 48 hours before it acheieves a dark red/brown color. Natural HENNA IS NEVER BLACK! All paste is made in store.